Return-Path: Received: from MALVOLIO.LCL.CMU.EDU by K.GP.CS.CMU.EDU; 6 Oct 88 17:05:45 EDT Received: by malvolio.LCL.CMU.EDU (13.1/4.7) id ; Thu, 6 Oct 88 17:07:30 edt; Date: Thu, 6 Oct 88 17:07:30 edt From: Tom Kuhn Message-Id: <8810062107.AA00940@malvolio.LCL.CMU.EDU> To: bb-general@pt.cs.cmu.edu, bovik@k.gp.cs.cmu.edu, cmu-market+@andrew.cmu.edu Subject: Honda dealers revisited Cc: kuhn@malvolio.lcl.cmu.edu Here are the results, including all the new messages that I got after my last post. There were a total of 18 direct responses to my posts, found another 4 in the Bovik database, and was sent an additional 10 by Bill McSteen. As before, I rated each person's testimony on a somewhat subjective basis, as one of the following: very bad, bad, poor, OK, good, and very good. For instance: if the person bought a car from the dealer, and didn't say much more positive about it, it meant that dealer got an 'OK' on sales. If they really liked the dealer or said they got a really good deal, the dealer got a 'good' or 'v.good'. So, here they are: McKean Sales: 2 v.bad, 4 OK, 3 good, 1 v.good Service: 4 bad, 2 good, 1 v.good Dean Sales: 1 v.bad, 2 OK, 3 good Service: 1 v.bad, 2 good Yenko Sales: 1 poor, 1 OK Service: 1 good, 1 v.good Valley Sales: 1 poor, 4 good, 1 v.good Service: 1 v.bad, 1 poor, 1 OK, 1 v.good Baierl Sales: 2 good Service: 1 poor, 2 good, 1 v.good Honda Village Sales: 3 good Service: 1 v.good Washington Sales: 3 good, 2 v.good Service: no data You may interpret these results however you wish. I also got one strong recommendation for Matta Motors in Glassport as an excellent Honda service center. They aren't a dealer, and they work exclusively on Hondas. Again, Thanks to those who responded. - Tom P.S.: For those interested in where I ended up - I ended up taking an offer from Valley Honda after getting into a pricing war between McKean and them. Also, for those who were turned off by there service department - since they have moved to a new location (and taken the service department along), it appears to be very clean, professional and reasonably priced. P.P.S. For first time Honda buyers out there - be prepared for more grief than you could imagine to get a good deal. It's a seller's market (at least on base-line Civics) and dealers won't budge on price until you've got on-paper deals from someone else, or have demonstrated that they'll lose your business to a competitor.