Date: 31 Dec 1985 11:31-EST
From: John.Nestor@faraday.ECE.CMU.EDU
Subject: Toyota Maintenance: Rorich Toyota
To: bovik@a
Message-Id: <504894717/jnestor@faraday>

Dear Harry,

The following message came off the ECE general bboard, but I thought
you should hear about it, too.  Rorich gave me an identical story about
brakes and mufflers a year ago and I swallowed it.  Even then, they
weren't satisified and told me that they needed to replace the spark
plugs to pass the emission inspection, and did so without consulting
me.  They evidently forgot that I had had them tune the car and replace
the spark plugs a month or two earlier, or just thought I was too
stupid to notice.  When I pointed out that they had replaced the spark
plugs, they took the spark plug charge off the bill, but the whole
experience left me suspecting that I had been taken.  This seems to
confirm it.

	John

------------------------
20-Dec-85 09:17    Stacy Zeder                  disreputable dealer
From: Stacy Zeder@henry ECE CMU EDU
To all Toyota owners:
A few days ago I brought my car to Rohrich Toyota to be serviced.
Well, according to them I need new brake pads, I need my
rotors machined and/or replaced (all this for about $198), and my
my muffler is leaking and should be replaced ($120).  After telling
them to hold off on all this work I brought the car to Midas for a free
estimate.  Guess what?  Absolutely nothing is wrong with my brakes!!
And, my muffler is not leaking but is not in great shape and should be
replaced.
So, I guess the moral of the story is:  if you don't need work done
on your car bring it to Rohrich... they'll FIND something to do.