Return-Path: Received: from UX3.SP.CS.CMU.EDU by ux4.sp.cs.cmu.edu id aa14394; 5 Jul 2000 9:13 EDT Received: from MASON.TASKS.CS.CMU.EDU by ux3.sp.cs.cmu.edu id aa13121; 5 Jul 2000 9:12 EDT Mime-Version: 1.0 X-Sender: mason@ux3.sp.cs.cmu.edu Message-Id: Date: Wed, 5 Jul 2000 09:00:53 -0400 To: bovik@cs.cmu.edu From: Matt Mason Subject: University Exxon; Chrysler Content-Type: text/plain; charset="us-ascii" ; format="flowed" X-UIDL: 1a774f079b01c4468714ead79d5c9a73 I have been taking my car to University Exxon for a few years now. (Used to be Doug's or Hess'? The one just across the bridge.) I have always been happy with their work, but last week they did something great. My Neon had an oil leak. I took it to Univ Exxon. They said, it's the head gasket, we'll have to remove the head, it's a big job, $900. And, they said, maybe I should contact the dealer and see if it is still under warranty or something. "Or something?" It's not under warranty, but I like all my dollars, so I called the dealer anyway. They said, yeah $900 sounds about right, but bring it in, maybe Chrysler will give us some "assistance". Welfare from an auto manufacturer? But I took it to the dealer, and Chrysler paid for the repair. It cost us nothing. So I am impressed with Chrysler (although you could take a more cynical stance on this silent recall) but also with University for being straight. BTW, there is a great web site that gives interesting details on Neons, including an "easter egg" that makes the "Service engine soon" light flash a code giving the detailed cause for the light going on. http://neons.org/