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Date: 16 May 1989 13:14-EDT 
From: Allan.Heydon@HOKUSAI.THEORY.CS.CMU.EDU
To: bovik@k
Cc: dberk@a.gp.cs.cmu.edu
Subject: bike buying advice
Message-Id: <Tue.May.16.13:14:36.1989/heydon@HOKUSAI.THEORY.CS.CMU.EDU>

I recently spent a fair amount of time buying a new bike, and I
thought I'd pass on the knowledge I gained from the experience.  I'm
writing this about a month after I started the adventure, so please
forgive any mistakes and/or lapses of memory (better yet, send
corrections to Bovik!).

Dina Berkowitz and I were shopping for our bikes together. Just so you
have an idea as to what we were after, I was in the market for a
racing bike, and she was in the market for a touring bike. We were
both looking for high-quality performance bikes that would last a long
time (between $500 and $700).  If you're in the market for a moutain
bike, you may want to do your own shopping around (although this may
get you started); there may be some stores with mountain bikes that I
don't even mention here.

General Pointers
----------------

If you are new to cycling (and even if you aren't), you should first
read the article I sent to Bovik called the "Bicycle Buyer's
Bible" taken from *Women's Sport and Fitness* magazine. It will
explain a lot of the terminology and options available to you.
Also, *Bicycling* magazine puts out an issue around March that lists
the new bikes on the market with their specs and retail prices. This
is helpful in getting an idea of what's available and what to look for.

The new year's models seem to come in around February through May, so
you can get great deals on last years' models if you shop then. One of
the salesmen even went so far as to say that getting an older year's
model is almost invariably better because each year bike
manufactures tend to cheapen various components, but raise the price
slightly. I think this may be true to some extent, but it should be
taken with a grain of salt. After all, indexed shifting, for example,
only became standard a couple of years ago; buying the older model
(without indexed shifting) would be a definite lose.

There seems to be a lot of controversy regarding aluminum frame bikes.
Some people told us they'd heard of aluminum frames breaking; yet none
of the bike stores had ever had anyone bring back a damaged aluminum
frame. There is also a diversity of opionion regarding the ride of an
aluminum bike. Some say you feel beaten up after riding on an
aluminum bike for a whole day; others say they're very rigid and
absorb the shock better than chrome-moly (i.e. steele) bikes. People
have different tastes. I suggest you test ride any bike you are
considering buying for 20-30 minutes to get a feel for it's ride.

In general, as the "Bicycle Buyer's Bible" article says, you get what
you pay for. Generally speaking, more expensive bikes have a nicer
component group (brakes, derailleurs, gear sets, etc.) and little
extra features that make the bike much nicer to use and maintain.

The most important thing, I think, is to *shop around*. You'll be
surprised how much you can pick up going into just one store and
asking questions. And then you'll be much better informed for all the
other stores you go to. You'll see different things at each place, and
you'll also be able to better gauge the competence of the salespeople
and the kind of service they'll give your bike.

The second most important thing is to do some test-rides. All the talk
about which shifting system is better is academic if it feels
uncomfortable to you. You may not need the high-performance
componenents if the mid-range ones work fine on your test ride. And
remember (this should probably go without saying): if you don't enjoy
your bike (no matter how many features it has) you won't be inclined
to ride it.

Shopping Around Pittsburgh
--------------------------

The bike business seems to be quite volatile. There's a lot of
competition. For starters, the following bike stores that once existed
around here are now defunct:

The Bike Barn, The Bike Rack, Classic Cycles (merged with Ambridge
Bike), Airport Schwinn (also merged with Ambridge).

Also, Pittsburgh Pro Bicycles has moved further down Murray Avenue in
Squirrel Hill from its old location next door to the Giant Eagle. It
is now across the street from the gas station at the corner of Murray
and Beacon.

Here then, are the stores I found around Pittsburgh, along with a
little description of each.

==============
Ambridge Bikes
==============

507 Merchant Street		Hours:	M-F: 10-8
Ambridge, PA				Sat: 10-5
266-1111				Sun: 12-5

DIRECTIONS (~45 mins driving time): Get on the parkway (I-376) West.
Cross Fort Pitt bridge and go through Fort Pitt tunnel. You are now on
I-279 S.  Turn off onto I-79 North (toward Erie). Take the first exit
immediately after crossing the Ohio river (this will be the exit just
*after* the Neville Island exit, I believe it's exit #19). At the end
of the exit, bear right onto route 65 N. Stay straight until you see a
sign that the red belt is joining your road from the right. Stay
straight.  After going under the *next* bridge, take a right at the
first light. At the next light, turn left. The shop is on the right in
about 1-1/2 blocks.

This is the store where we both wound up getting our bikes. The
inventory of racing, mountain, and low-end recreational bikes is
*amazing* -- room after room of bicycles hanging everywhere. There
inventory is partly so large because they got all the bikes when
Classic Cycles and Airport Schwinn went under. I should say, however,
that they carry mostly racing and mountain bikes; they had very few
touring bikes and very few small-frame bikes (although they were
happy to order a small touring bike for Dina).

They also had the best prices of anyplace we shopped. The place is
owned by two guys, and there are two other regular workers there. All
four of these people were knowledgeable about bikes. They were also
very helpful, and spent many hours with us, even keeping the store
open past closing on a couple of occassions. I was able to spend as
long as I wanted test-riding bikes; if you want to do that, just make
sure to go at a time when they aren't busy (it's best to call ahead).

After 30 days, they will re-tune your bike for free.  There's an added
bonus: when you buy a new bike from them, they give you a card which
entitles you to 10% off all items in the store, 15% off clothing, and
free flat fixes for one year.

I should say that we did feel we were getting a sales pitch every now
and then (especially from one of the owner's named Larry). But all in
all, it was the most accommodating, friendly store we visited.

=========================
Birmingham Bridge Bicycle
=========================

2210 E. Carson			Hours: M,F:  10-6
Pittsburgh			       T-Th: 10-8  
431-7171			       Sat:  10-4

DIRECTIONS: Get on 5th Ave. headed toward downtown. Turn left onto the
Birmingham bridge. The shop is just at the end of the bridge on the
south side of Carson street.

This is a small shop. The guy who owns it would much rather be out
touring the countryside on his bike than servicing customers. He is an
avid touring cyclist, and he seemed very willing to help anyone
interested in touring by giving advice, etc.. That's a great feature
if you're interested in touring, but having some racing and/or touring
bikes in stock to look at would have been a nice feature as well! He
said he had bikes on order, but the best he could do the day we were
there was show us pictures in catalogues. There were about 15-20
moutain bikes in stock.

=========================
Coraopolis Bike and Hobby
=========================

938 5th Ave.			Hours: M-F: 10-8
Coraopolis			       Sat: 10-5
264-0982

Can you tell something from the name? This place mostly stocks low-end
bikes (under $300). It's not the right place for you if you're looking
for a nice bike that will last a while and won't weigh a ton.

=======
Gatto's
=======

729 Allegheny River Boulevard	Hours:	M-Th: 10-8
Verona					Fri:  10-5
826-1600				Sat:  10-4

DIRECTIONS: Get on 5th going away from downtown. Cross over Penn Ave.
You are now on Washington Blvd. Stay straight on this until you come
to a T near the river, and turn right (away from signs to the Highland
Park bridge) onto Allegheny River Blvd. Stay straight until you reach
Verona ("the spot that's more than a dot"). Gatto's is in the main
block of the town on the right.

SECOND LOCATION:

139 E 6th Ave			Hours:	M-Th: 10-8
Tarentum				Fri:  10-5:30
224-0500				Sat:  10-4

DIRECTIONS: Cross the Highland Park bridge, and get on 28 N. Take Exit
#14. Bear right at the end of the exit. Go straight thru the next
light. Take a left at the next light. At the first stop sign, turn
right and then park on the right.

Basically, both stores seemed the same to me (they even have the same
sales people working at both!). The inventory was on the order of
30-50 bikes at each place. I was not impressed by the salespeople, but
I've heard that it's just a matter of which person you get. One guy
was raving about a certain component group, and when I pressed him for
what he was so impressed by about them, he replied that the packaging
they were shipped in was really lovely! I chalked that up to getting
the wrong guy, but then a different guy at the other store raved about
how the most recent Cannondale "Black Lightening" was the best one
they've come out with yet because they finally got the lettering on
the components to be gold so as to match the lettering on the frame! I
think I may have just had bad luck, but it makes you wonder how
knowledgable these people really are. Their prices were also much
higher than Ambridge Bike Shop ($85 more in some cases).

=======================
Pittsburgh Pro Bicycles
=======================

2012 Murray Ave.
Squirrel Hill, Pittsburgh
521-BIKE

I once had a bad experience at this store, and have been boycotting it
ever since. Others I've spoken with have had bad experiences also. But
it is a nice shop, and the location can't be beat. Dina got good
service there, but ended up buying at Ambridge because Pgh Pro's price
was substantially higher than what Ambridge could offer. They were
very nice about letting her take test rides on the bikes she was
choosing between. They stock a lot of Cannondales and Treks. If you
visit this shop, Dina recommends you speak to Alan, the store's
proprieter --- he's fairly knowledgable, has done some serious riding,
and isn't as overbearing as some of the other sales people there.

=============
T.R.M. Cycles
=============

3534 Washington Ave.		Hours:	M-F: 10-7
Mount Lebanon				Sat: 10-4
343-6885

DIRECTIONS: This shop is just before the Haagen Dazs on Washington Ave.
in the heart of Mount Lebanon. There are two ways to get there. The
easiest is to go through the Liberty tubes and just stay straight the
whole way. The second (and fastest) way is as follows. Take the
Parkway (I-376) West through the Fort Pitt tunnel. Take the first
exit. At the exit, the road curves sharply to the left and then forks;
bear right at the fork. This is Banksville road. Go straight a ways.
You'll pass a Burger King on your right. At the next light after that,
get in the left lane and bear left at the fork. Go up the hill, and
turn right at the first light onto Washington road. The bike store is
about 4 blocks down on your left.

This is a rather small shop that just opened. They carry mostly Trek,
and Specialized racing/touring bikes (they also carry mountain bikes
too, of course, and some lower-end recreational bikes). The guy who
owns it is very nice, but I don't know anything about his technical
competence because I visited this shop after I'd already bought my
bike. But it's definitely worth checking out.

