Return-Path: Received: from gs37.sp.cs.cmu.edu by K.GP.CS.CMU.EDU id aa29138; 27 Jan 93 9:22:58 EST Date: Wed, 27 Jan 93 09:22:04 EST From: Erik.Seligman@GS37.SP.CS.CMU.EDU To: bovik@GS37.SP.CS.CMU.EDU Organization: Psychology, Carnegie Mellon, Pittsburgh, PA Path: cantaloupe.srv.cs.cmu.edu!crabapple.srv.cs.cmu.edu!andrew.cmu.edu!cd1f+ Newsgroups: pgh.general Message-ID: Date: Tue, 26 Jan 1993 19:00:15 -0500 From: Chadley Kaye Dawson Subject: Re: VCR Repair Recommendations In-Reply-To: References: <2044@blue.cis.pitt.edu> Distribution: pgh I would avoid Video-o-Video on Liberty in Bloomfield. I recently brought my vcr in to be fixed. They asked for a $20 deposit and then told me the next day that it would cost $159 to fix the VCR. Since I could buy a brand new comparable VCR for $175-$200 with a warranty I decided that this was bogus, and offered to sell them the broken VCR. The most they would offer me was $10 for the VCR. I told them that since I gave them a deposit of $20 for the VCR repair that this would amount to me paying them $10 to take the VCR off my hands. I ended up deciding that it wasn't worth it to spend my time arguing and cut my losses for $10. I then went and bought a brand new VCR which I am very happy with. After a little research I found out that the average cost of repairs for a VCR (including labor and parts) is ~$80. For all I know the people at VoV could have fixed my VCR for $50 and were ripping me off. They sure didn't seem to have a "The customer is always right", or "Were reasonable" attitude. I bought my new VCR at Sun. Its a mitsubishi and comes with a full 1 yr waranty. I purchased an extra 2 years of warranty for $65. This includes parts,labor, and even the freedom of bringing it in for a full head/interior cleaning/greasing/belt tightening. Best of Luck with your VCR, -chad dawson