Return-Path: Received: from IUS4.IUS.CS.CMU.EDU by K.GP.CS.CMU.EDU id aa09161; 31 Mar 93 9:24:22 EST Received: by IUS4.IUS.CS.CMU.EDU id aa20603; 31 Mar 93 9:24:05 EST Date: Wed, 31 Mar 93 09:22:23 EST From: Eric.Krotkov@IUS4.IUS.CS.CMU.EDU To: Bovik@K.GP.CS.CMU.EDU Subject: info on physicians Harry, I posted this query on the general bboard. >Dr. Donna Knupp and Dr. Margaret Morton practice in Squirrel Hill. >I wonder whether anyone can speak to their medical skills. >Competent? Accessible? Responsive? >Thanks in advance, >Eric Krotkov (epk@cs) I received so many thoughtful replies that I thought I would share them with you. EK Date: Tue, 23 Mar 1993 15:06-EST From: Bruce.Horn@N3.SP.CS.CMU.EDU I've heard good things about Krupp and Morton. However, they are not exactly accessible or responsive from my experience. Twice I have had a minor emergency and they have not been willing to handle my problem. They weren't taking new patients, I was told, and they wouldn't take a non-patient no matter what the problem was. I called them because they are 2 blocks away and much more convenient than waiting 3 hours at an emergency room 3 miles away. Considering how easy the problems would have been to fix, I wasn't exactly impressed with their flexibility or caring. I personally would find another doctor. They obviously have more than enough business as it is, whether they are good doctors or not. Good luck! Bruce Date: Tue, 23 Mar 93 16:41:40 EST From: Timothy_Freeman@U.ERGO.CS.CMU.EDU I went to her once for something trivial, and I liked her. She thinks about bodies the way hackers think about computers, so I was able to understand her well. Many other doctors I've been to have completely opaque thought processes (at least as far as I can tell). Also, Knupp answered my questionnaire right. Do a wais search for a message from me in the bovik database for the text of the questionnaire and her response. Tim Date: Tue, 23 Mar 1993 16:58-EST From: Barbara.Grandillo@BARBARA.ADM.CS.CMU.EDU Eric, I have gone to Dr. Knupp for a few years now. I have not had any serious medical problems, but the problems I have had were resolved in one visit to her. She seems competent to me and struck me as someone down to earth that you could discuss things with. Good luck Barbara G. Date: Tue, 23 Mar 93 22:15:56 EST From: baraff@POPTART.GRAPHICS.CS.CMU.EDU I just saw Morton the other day for the first time. (My ear was bothering me). She seemed very nice, and competent -- though my case was a hardly a difficult one. She got some good reviews in the Bovik DB which was where I picked her out of (actually, Knupp had the good reviews), but Morton was who I saw, and that was fine. I think as a regular GP she should be fine...I'll go back there for a full physical in 6 months. David Date: Wed, 24 Mar 93 12:52:31 EST From: jcj@FURST4.THEORY.CS.CMU.EDU Eric, We've been using their practice for over four years. Seem very competent and thorough, although I can think of one mistake they've made (gave our infant the wrong vaccine). On the plus side, we would never have known except they told us as soon as they discovered the mistake, even though the vaccine was only a month or two out of sequence and was unlikely to cause any problems. They even comp'd that visit, which was about $100. Come to think of it, they also made another mistake regarding insurance, which they caught and corrected themselves without my needing to haggle with them as we had to when a different physician made a similar mistake a few years back. As for availability, I've called their office on a Saturday and been call-forwarded to Dr. Knupp at home. Whenever we've had a question during office hours they've been very good about taking our number and having the doctor call back fairly promptly with an answer. They seem to be good about not recommending an office visit unless it's warranted. In fact, it's not uncommon for us to have one of the children in for something and ask Dr. Morton to take a look at something with one of the others, which she has done without charge (unlike some pediatricians we've known). All in all, we like them very much! Jeff Date: Wed, 24 Mar 1993 12:59:37 -0500 (EST) From: Michael Horowitz We use Dr. Knupp and Dr. Morton for our entire family (me, my wife, and two young children -- 7 and 4). We are very happy with their skills and their ability to communicate with us. If you have any other questions, please ask. -Mike Date: Thu, 25 Mar 93 11:13:18 EST From: Lily.Hou@GNOME.CS.CMU.EDU Eric, I go to her when I get the flu and for bi-annual physicals. I can recommend her for general stuff, and she is very patient and will call you right back if you have questions. I believe the same is true for Dr. Knupp. They seem keep quite busy in terms of the number of patients. However, I am not sure if I would recommend them for anything more serious than what I've described above. -Lily Date: Thu, 25 Mar 93 12:42:28 EST To: Eric Krotkov My wife and I have been going to Morton sicne we returned to the US. She's great. Yes to all the things you mention, plus a sympathetic attitude, and a willingness to explain what's going on, which I always find important (i.e., not just what I should do, but why). Bob Date: Fri, 26 Mar 1993 09:02:52 -0500 (EST) From: Janet Cohen I don't personally use them, but a good friend uses Donna Knupp and finds her to be very competent, accessible, and responsive. From what my friend has told me, Dr. Knupp doesn't just diagnose and treat a particular instance, she gets a broad view and looks at the whole person and situation. As a sidelight, Donna and I used to be neighbors and she is a very warm, caring, intelligent person. (I don't use her as my own doctor because she was my neighbor when we first moved here and I was selecting doctors, and I don't like having a doctor who is also a friend, or even a close acquaintance.) Don't have any info on Morton. Date: Mon, 29 Mar 93 9:16:27 EST From: segall@HUMMINGBIRD.WARP.CS.CMU.EDU I use Dr. Morton as my physician. She seems to be quite responsive, so that part is easy to answer. Regarding accessibility: They do not seem to overbook, so as long as you can get there during normal business hours, you should be ok. They are not open on the weekend or in the evenings. However, there does always seem to be someone covering, although you might have to leave a message and wait for a return call. I've done that twice, and been called back fairly quickly both times. But unless it's a real emergency, you'll have to wait until they're open to see someone (after all, it's a small practice). They have slight restrictions for some visits, e.g. no allergy shots on Monday, since that's a busy day, as well as Thursday, since they're usually shorthanded then. But they're quite flexible - if I'm in for another reason on one of those days, and they're not too busy, they will give me the shot anyway. Regarding competence, I have no complaints, which is pretty unusual for me (I'm very picky). On the other hand, I haven't had any serious problems on which I can base an evaluation. I was impressed, however, in Dr. Morton's willingness and ability to let me know how she made her diagnoses and planned treatment for the things I have come in with. This is certainly important in my _perception_ of her competence (at least I know she's not overlooking things I'm concerned about). Dr. Knupp seems to be the senior partner, so I would guess she's at least as good as Dr. Morton (but I don't actually know that). My only gripe about the practice is that it's not as convenient as an HMO, which is what I'm used to. But I think that's inherent in its being a small private practice. --Ed Return-Path: Received: from maps.cs.cmu.edu by IUS4.IUS.CS.CMU.EDU id aa28839; 29 Mar 93 15:19:40 EST Received: from maps.cs.cmu.edu by MAPS.CS.CMU.EDU id aa28263; 29 Mar 93 15:18:54 EST To: epk+@CS.CMU.EDU Subject: Re: seek info on Drs. Knupp and Morton Date: Mon, 29 Mar 93 15:18:46 EST Message-ID: <28261.733436326@MAPS.CS.CMU.EDU> From: Wilson_Harvey@MAPS.CS.CMU.EDU Status: R Eric, I'm not sure if this is what you want but ... My wife, Linda, uses Dr. Knupp. She has told me that Dr. Knupp is very personable, gently, open for questions, and thorough. Linda has been very happy with her, though I should note that she hasn't had any serious illnesses or major medical procedures. I hope this helps. -Wilson