Return-Path: Received: from GS151.SP.CS.CMU.EDU by ux4.sp.cs.cmu.edu id aa15023; 21 Jul 97 13:17 EDT Received: from localhost by gs151.sp.cs.cmu.edu id aa12821; 21 Jul 97 13:17 EDT To: bovik@cs.cmu.edu cc: dredish@cs.cmu.edu Subject: lenscrafters Reply-To: dredish@cs.cmu.edu Date: Mon, 21 Jul 1997 13:17:18 -0400 Message-ID: <12819.869505438@gs151.sp.cs.cmu.edu> From: David Redish Dear Dr. B. I want to add a note to your listings on eyeglasses. I didn't like 20/20 when I went there a few years ago and didn't really see similar recs for other places. After looking around, I ended up at LensCrafters (I went to the one in the Monroeville Mall). The eye exam was perfectly thorough. The frame selection was excellent and I didn't feel any pressure to buy fancier or more expensive frames than I wanted. The people were very nice and courteous. They made my glasses in an hour and when I said I wanted them darker (I was getting prescription sunglasses) they darkened them to the shade I wanted with no problem. I'm very happy with the glasses and they were not much more than at 20/20 (or anywhere else for that matter). The frame selection at LensCrafters was particularly good. I wanted a specific cut of frame (which 20/20 had said wasn't made anymore) and found plenty of choices of the "aviator" cut that I like. They also divide their frames by price, so it's easy to look only at frames in your price range. They also say they have a 30-day money back guarantee and a 1-year replacement policy. To replace the lenses or frames (after 30 days) you pay $35 and to replace both you pay $45. I obviously haven't needed either one, but it's good to know they're there. adr ------------------------------------------------------ David Redish Computer Science Department CMU graduate student Center for the Neural Basis of Cognition (CNBC) http://www.cs.cmu.edu/~dredish ------------------------------------------------------------